Cascade Cms Asset Is Not Set to Publish Please Enable Publishing for This Asset and Try Again

Help! That wasn't supposed to happen

Troubleshooting common Cascade bug

• I can't log in.
• I can't discover my website.
• I can't find something within my website.
• I can't see my nugget tree (the list of folders & files on the left side).
• I accidentally deleted something.
• The file/prototype I uploaded won't preview, and/or I can't link to information technology.
• I made some edits, but I need to roll them back.
• My edits don't show upwards online.
• My hyperlink doesn't work.
• My link checker says a link is broken, but information technology'south not.
• I deleted something in Pour, simply it'southward nevertheless showing up on my website.
• I'm getting an error when I try to cutting, paste and or re-create in a WYSIWYG.

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I can't log in.

The Pour log-in screen can be found at https://cms.ucop.edu/.

If you already have a Cascade account, your username is the first initial of your outset name followed by your total terminal name (i.e., aeinstein — all lowercase, no spaces, dashes or other special characters).

Passwords for the CMS are not tied to network passwords. If you want them to exist the same, you'll take to manually change/update your Cascade password each time you change your network password.

To request a password reset, email infohelp@ucop.edu.

View detailed instructions for logging in.

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I can't discover my website.

One time you are logged in, look for the Site Chooser dropdown menu in the upper left corner and choose the site y'all are trying to access.

View detailed instructions for selecting your site.

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I tin't find something within my website.

When creating or uploading assets, it can be easy to misplace or lose runway of them. Paying close attention to the Placement Binder field will help avoid this trouble:

If you truly can't locate an nugget you know exists, you can employ the Search function in the upper-right corner.

If the search is successful, the results will prove y'all the path to the nugget you're looking for.Merely those assets to which you take read or write admission will appear in the results.

See more details on the bones search function and what fields it searches.

Meet more than tips and tricks for navigating efficiently inside Cascade.

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I can't see my nugget tree (the listing of folders and files on the left side).

Chances are you clicked the "Toggle Side Bar" switch. Wait for a gray box with a circled pointer icon in the upper left corner of your screen, and click it. Your asset tree should reappear.

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I accidentally deleted something.

1. Don't panic. Deleted assets are stored in the Trash, a holding area designed to foreclose loss of content.

   One time in the Trash folder, the assets tin can be permanently deleted or restored to their original location. For ucop.edu sites, assets are set to remain in the Trash unless they are permanently deleted.

2. Above the Binder Tree in the upper left corner, select Trash.

   

3. To restore an individual nugget back to its original location, check the box side by side to the asset and click the Restore icon () .

   
   

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The file/image I uploaded won't preview, and/or I can't link to it.

Chances are there is a problem with the file's arrangement name. Make sure it does non contain spaces or special characters, and that information technology does have a file extension at the finish (e.g. .pdf).

If you run into something that looks like this in the View tab, you've forgotten or mistyped the file extension:

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I made some edits, but now I need to roll them back.

Luckily, Pour maintains a full version history on each asset in the system. Every bit changes are made to an asset, Cascade keeps track of the changes in carve up copies of the asset chosen Versions.

These are attainable through the More than tab by simply clicking More and selecting Versions from the drop-down. You tin and so view previous versions of an nugget, compare them to the current i, and re-activate them if needed. Read more most using versions.

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My edits don't evidence up online.

Have you gone to the Publish tab, selected the advisable destination(due south), and hit Submit?

• If no, do this. (Submitting edits to a page within Pour is not the same as publishing it to the web. You must complete the separate publish pace).
• If yes, practise you accept publishing access to the live production server? Are you looking at the correct URL?
• • Well-nigh UCOP content editors take publishing access to the QA web server only. The URL for the QA server is https://qa.ucop.edu/. If you don't have access to the alive server, you lot must submit a publish request via electronic mail to cascadehelp@ucop.edu in order for your changes to appear on the production server.

If your changes still aren't showing where you look them to, take you refreshed your browser? New versions of web pages sometimes need a little help to load.

If yous've been through the above and still can't run across your changes, contact u.s. for help.

View detailed data about publishing and how information technology works.

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My hyperlink doesn't piece of work.

In that location are a number of reasons why links can be (or become) nonfunctional. The most common is a trouble with the resource you're linking to -- either the destination site is down, or the people who manage it take moved or renamed the resource. In these cases, your simply option is to expect for that site's managers to resolve the situation, or to detect an appropriate new link to supercede yours.

If the destination site seems fine, in that location may be a problem with how you entered the link in Cascade.

• All links should brainstorm with eitherhttp:// or https://
• If you're cut and pasting external links into Cascade, sometimes you volition accidentally end up with 2 http:// prefixes. Brand sure this isn't the instance.
• Some websites do non use the www prefix. Make sure you have the link entered into Cascade exactly every bit information technology appears in your browser when yous're viewing the destination site.

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My link checker says a link is broken, but it's not.

The Cascade link checker sometimes flags links as cleaved that are really fine. This tin happen if the linked page/site takes also long to load, or if the link redirects as well many times.

Notation: Pour reports links to SharePoint and to PDFs within the UCOP Policy Library every bit broken, even when they are functional.

If you get a broken link report when yous hit Submit, the showtime affair you lot should do is test the link yourself by copying and pasting it into a web browser. If the link works for y'all, you lot tin ignore the broken link written report.

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I deleted something in Cascade, just it's still showing up on my live website.

Deleting an asset within Cascade does not automatically remove information technology from spider web server(due south) to which it has been published. Assets must also beun-published from the remote server(south) to avoid 1) orphaning them and 2) having different versions of the same asset in multiple locations on the web.

Most UCOP content editors do not have permission to publish or unpublish to or from the live website. If you do not have access to the production server,you should not delete files [], pages [] or folders [], for the reasons described above. Delight contact the help squad at cascadehelp@ucop.edu and ask them to perform these actions for you.

For more information, please see the following training topics:

• Deleting avails
• Publishing: How it works

If you deleted an asset from Cascade without un-publishing it, you must restore the asset (come across "I accidentally deleted something" above for instructions) and then delete it again, beingness sure to check the Un-publish Content box. (If you lot do not have access to the production server, please contact the help team atcascadehelp@ucop.edu and ask them to do this for you ) .

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I'thousand getting an error when I attempt to cut, paste and or copy in a WYSIWYG.

The correct-click "paste" selection and the WYSIWYG paste button  will not work with Cascade in some browser configurations. Try using your keyboard shortcuts instead:

• Ctrl + X = cutting
• Ctrl + C = copy
• Ctrl + V = paste

Clemson University presents some boosted workarounds for this problem.

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Source: https://www.ucop.edu/cascade-help/about-cascade/troubleshooting.html